TERMS & CONDITIONS
The full amount invoiced will be payable on placing of order before concepts and designs will be issued.
Please note, if an order is cancelled before the delivery of goods a reasonable cancellation fee of 30% will be charged taking into consideration all relevant factors.
I will not claim a refund or remedy and I accept full responsibility should the goods be damaged due to misuse, abuse, or any neglect form my side to adhere to any user and warning instructions. I do however accept, that should the goods have a defect, I will immediately inform the supplier.
Please keep in mind that our product(s) take a minimum of 10-20 WORKING DAYS to produce from date of payment.
Working hours are Weekdays 8-5. We are based in RANDFONTEIN (WESTRAND/JHB) for collections.
After receipt of your invoice, please mail us your proof of payment (to firstname.lastname@example.org) for us to confirm your order as ACTIVE and to schedule your goodies to be ready by the time you need them by. Concepts will be sent before any item is printed.
Say it Creative will not be responsible for any spelling mistakes or any picture mistakes – it is each client’s responsibility to double check all the designs.
If product(s) was send via courier and are not to clients satisfaction, the client will be liable to resend the product(s) to Say it Creative via Postnet or courier.
If the courier collects the client’s parcel, Say it Creative will not be responsible should the goods be damaged by the courier. It is each client’s own risk for parcels to be send via the courier. But we send + 30 parcels per day and trust our couriers Fastway & The Courier Guy since we started sending packages from 2013.